Privacy Statement

Supa PC Services is committed to protecting your privacy. This Privacy Statement outlines how we collect, use, and protect your personal information when you interact with our services. By using our website and services, you agree to the practices described below.

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1. Information We Collect

We collect personal information that is necessary for providing our IT services. This may include:

• Contact Information: Name, email address, phone number, and physical address.
• Technical Information: IP addresses, device information, and data regarding system usage when receiving remote support.
• Payment Information: When making payments for services, we may collect billing and credit card details.
• Other Information: Any additional data you provide when communicating with us or requesting our services.

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2. How We Use Your Information

The personal information we collect is used to:

• Provide and improve our IT services.
• Respond to your inquiries and requests for support.
• Process payments and manage billing.
• Communicate with you about updates, promotions, or service-related announcements (you can opt out at any time).
• Improve our website and overall customer experience.

We do not share or sell your information to third parties except when necessary to provide services (e.g., payment processing) or as required by law.

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3. Data Security

We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. This includes secure servers, encryption, and strict internal policies to safeguard your information.

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4. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. Cookies help us understand how you use our site, enabling us to improve its functionality. You can control the use of cookies through your browser settings, but this may affect some functionalities of the site.

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5. Third-Party Services

We may use third-party providers to facilitate certain services, such as payment processing or marketing. These third parties only have access to the information necessary to perform their functions and are required to maintain the confidentiality of your data.

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6. Your Rights

You have the right to:

• Access, correct, or delete any personal information we hold about you.
• Opt out of any marketing communications.
• Request that we limit the processing of your personal data.

To exercise these rights, please contact us using the information provided below.

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7. Updates to This Privacy Statement

We may update this Privacy Statement periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and we encourage you to review our privacy policy regularly.

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8. Contact Us

If you have any questions or concerns about this Privacy Statement or how we handle your personal information, please contact us at:

Supa PC Services
📧 support@supapc.com
📞 +1 (876) 406-0079
📍 Kingston, Jamaica